Revenue Cycle Management
R.C.M Terms and Phrases

Common R.C.M Terms and Phrases

These are words and phrases that occur frequently in RCM.

  • Acknowledged
  • Status update given by insurance carriers, indicating that they have recieved, and are working on a claim.

  • Ajudication
  • The full processing of claims done by carriers in order to come up with a resolution to the claim.

  • Authorization
  • A verification process to understand the extent of coverage.

  • Billed Amount
  • Reimbursement requested by a service provider for services rendered.

  • Billing
  • Process of requesting reimbursements for services rendered.

  • Billing Provider
  • The party that has the authority to act on the behalf of the service provider.

  • Carrier
  • This is essentially an insurance company. In this particular context, a health insurance company.

  • Claims
  • A formal demand for reimbursements.

  • Claim Number
  • A unique identifier for claims.

  • CMS 1500 Form
  • The standard claim form used to bill Medicare carriers and some Medicaid State Agencies.

  • Date of Service (D.O.S)
  • The date a particular service was rendered.

  • Denied
  • Refusal to make reimbursements for claims.

  • Denial Code
  • A code that accompanies denials to to identify the root cause of the denial.

  • Denial Reason
  • The detaialing of the grounds upon which a claim will not be reimbursed.

  • Diagnosis Code
  • A standardized code to identify the ailment a patient was diagnosed with.

  • Evidence of Benefits (E.O.B)
  • Document detailing the outcome of an adjudication process.

  • Eligibility
  • Process to ascertain the coverage of a client.

  • EVV
  • Method of verification of home healthcare visits to reduce fraudulently documented home visits and ensure patients are not uncared for.

  • Finalized
  • Claims that have reached the end of thier adjudication cycle.

  • Home Health
  • A type of health care service provided in the patients residence.

  • Inpatient
  • Any service or treatment that requires hospitalization.

  • In Process/Pending
  • A claim status that implies the claim is still undergoing adjuducation.

  • LVN-: Licensed Vocational Nurse
  • Modifier
  • Code used to indicate an alteration in a service or procedure due to specific circumstances, without changing the original definition or code.

  • Medicaid
  • Health insurance provided by State governments.

  • Medicare
  • Health insurance provided by the U.S Federal government.

  • Member ID
  • A unique number that identifies clients as covered members of a particular carrier.

  • Mental Health
  • Cognitive, behavioral and emotional well being.

  • NPI
  • A unique 10 digit identification number issued to healthcare providers.

  • Outpatient
  • Any service or treatment that does not requires hospitalization.

  • Pay period
  • Duration of time within which reimbursements will be made to service providers.

  • Paid Amount
  • The exact sum paid as reimbursement .

  • Patient Account Number
  • Unique identification number used healthcare providers to track patient account.

  • Place of Service
  • Setting a service is provided.

  • Policy Group
  • Codes used to identify what was done to or given to a patient.

  • Procedure/Service Code
  • Processed Date
  • The date the decision of the adjudication process was reached.

  • Program
  • The sorting of services according to service type and location.

  • Reconciliation
  • Recording and posting of payments recieved to ensure accurate accounting and revenue tracking.

  • Resubmission
  • Submission of an already processed claims for review after necessary corrections have been made. There is an allowable period for resubmissions called the resubmission window.

  • Remittance Advice
  • File detailing reimbursements and denials.

  • RN-: Registered Nurse
  • Service Code
  • A unique identifier for the type of service rendered.

  • Status
  • The stage the claim is at in the adjudication process.

  • Taxonomy
  • The classification and categorization of healthcare services and procedures for standardized billing and coding purposes.

  • Tax ID
  • Service providers Tax Identifiction numer.

  • Units
  • A means to measure the number of occurrences or duration of a service rendered.

  • 270
  • File requesting for the eligibility information of clients with Medicaid as their carrier.

  • 271
  • File responding to the eligibility request (270) detailing the eligibility status of clients.

  • 835
  • File detailing reimbursements and denials made.

  • 837
  • File used to submit claims during billing. It is usually encrypted

  • 999
  • Functional acknowledgement of the 837 file, stating if the file can be processed or not.

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